Reporting to the Director of IT Planning & Project Management, the Data Engineer will create efficient data modeling and visualization solutions for cross-functional business units. This role involves designing, implementing, and maintaining a modernized data platform to support informed decision-making. Collaborating closely with the Business Intelligence Lead, the Data Engineer will ensure data quality and accessibility while optimizing performance. The role encompasses the full database development process, from conception to delivery, and includes establishing development standards and procedures.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Design and Development

• Model, design, develop, test, and implement backend and front-end structures to meet business visualization and reporting requirements.
• Design, develop, test, and implement database solutions and data pipelines for optimal extraction, transformation, and loading (ETL) from various data sources.
• Build aggregate data models, dimension views, and fact tables; perform data transformation using ETL tools.
• Create design documents for data integration and reporting projects.

Data Integrity and Performance

• Maintain the integrity and performance of company databases, ensuring secure and optimal data storage.
• Monitor databases, provide production support, and remediate job failures while automating routine processes.
• Develop data quality metrics and conduct QC tests to verify data integrity.

Collaboration and Coordination

• Coordinate with the Business Intelligence Lead, Reporting/Data Analyst(s), Data Governance Team, and IT Teams to align with change management processes.
• Act as a technical expert to address system and application design, performance, integration, and security issues.

Documentation and Standards

• Follow industry best practices for development standards and create documentation for peer reference and knowledge transfer.
• Document the data blending process, including specifications and workflow/data lineage.

Process Improvement

• Analyze data integration problems, recommend corrective actions, and develop new processes to ensure service levels are met.
• Monitor key performance indicators and recovery time objectives to meet service level agreements and maximize business value.

For more details and to apply, please click on the following link.

Sr. Software Developer for Dayton, OH

Will Address, analyze, and fix the technical issues raised by the feature-owning team and by the project manager along with fixing the browser compatibility issues and providing technical support for software maintenance or use. Will work on Angular API, and DOM support for sharing code between server and client-side versions and migrate applications from RPG to Angular using Angular APIs, which contain CSS properties/styles that can then be used for animation. Will collaborate with other agile team members to craft clear user stories, write unit tests with Karma, and Jasmine, and continuously deliver product enhancements using NgRx for statement management to the application. Will Experience scrum methodology for sprints, which is for daily tasks the project's progress, and status and write GitHub workflow actions to automate the application CI/CD features. Will be Involved in browser performance testing, and language testing and utilized Jenkins pipeline to automate build, deploy, and release process, and Database such as MySQL. Will develop REST API services using Spring Boot, Body-Parser, and other maven modules to serve the web application with JSON data etc. Will use Agile, Scrum, GIT, Bitbucket, MongoDB, Firebase, MYSql and Oracle and web technologies HTML, CSS3, Bootstrap, Material UI, Java Script, TypeScript, AJAX, JSON, C#.Net and Java Spring Boot.

Master’s Degree in Applied Computer Science or Computer Engineering with 36 months experience required, foreign equivalent accepted, 40 hrs a week, Send resume to Winsupply Inc., Attn: Michelle Derrickson, it-recruitment@winsupply.com

LJB Engineering is a national, multi-disciplinary engineering consulting firm with five main business lines which include: Transportation, Water Resources, Geospatial and Site Design, Buildings Structure Design and Safety/Fall Protection Design/Installation. Our diverse expertise, client base, and geographies have enabled LJB to serve clients in all 50 U.S. states and several countries.

We are seeking a qualified Project Manager for the Bridge Service Line at any one of our offices in Ohio. The ideal candidate will have 10+ years of progressive experience and possess the professional and interpersonal skills to make a positive impact on our firm and the clients we serve.

The successful candidate will possess a can-do attitude, have a passion for and take pride in their work, be a creative thinker, and have a willingness to collaborate while having the ability to work independently. A strong existing professional network and experience with DOT projects will assist in meeting the job requirements as a client-facing subject matter expert and project manager.

BRIDGE ENGINEERING PROJECT MANAGER ESSENTIAL FUNCTIONS:

• Responsible for management, scope, fees, and the profitability of individual projects and project portfolio.
• Point person and firm’s contact with clients while functioning as project manager.
• Assists in new sales with clients for which they are managing projects.
• Guides and coordinates internal LJB transportation disciplines with sub-consultants and clients.
• Experience managing multidisciplinary teams.
• Possesses an understanding of all transportation disciplines and requirements as related to bridge design projects.
• Responsible for assisting Deputy Operations Manager in maintaining PM best practices.
• On larger projects, may or may not be involved directly in the design.
• Apprise Operations Management of employee performance on projects.
• Provide information to Deputy Operations Manager on future projects so they can manage staffing.
• Assist in informal development of other employees.
• Other duties as assigned.

Click here for full job description and to apply!

LJB is on a path of strategic transformation to continue achieving significant growth, with our passion driving us toward our ambitious vision of becoming one of the top 100 engineering firms on the ENR National Rankings—solidifying our role as an industry leader.

The role of Client Experience Manager (CXM) is designed for a motivated and detailed-oriented professional positioned to support our dynamic team of Business Development Executives in the engineering sector. The CXM will play a critical role in ensuring the smooth operation of our sales activities, conducting sales research, performing data analysis and maintenance, and assisting with client support. This role requires excellent communication skills, a strong analytical mindset, and the ability to perform in a fast-paced environment.

CLIENT EXPERIENCE MANAGER MAJOR DUTIES AND RESPONSIBILITIES:

Sales Research:

• Market Research: Conduct market research to identify potential clients, industry trends, and competitive landscape. Gather and analyze data on client demographics, preferences, and purchasing behaviors to inform sales strategies.
• Reporting & Presentations: Assist in preparing reports and presentations for the sales team and management. Work with marketing to create and provide sales collateral.

Data Analysis:

• Strategic Analysis: Analyze sales data to track performance metrics, identify opportunities, and assess the effectiveness of sales strategies. Compile and maintain data for sales forecasts, budgets, and performance reports.
• Identify Opportunities: Generate insights and actionable recommendations based on data analysis to support decision-making. Compare opportunities and client accounts to identify cross-selling and growth opportunities.

General Support:

• Sales Opportunities: Facilitate the preparation of sales documents such as quotes, contracts, and proposals. Strategically stage client activities, including scheduling next steps, actions and ghost-writing emails for Business Development Executives.
• Data Management: Maintain and update client and sales records in the CRM system and maintain opportunities/sales details through the sales cycle.

Client Support:

• Client Experience: Collaborate with the sales team to ensure a seamless client experience from initial contact through post-sales support. Providing communication and clarity to all departments including leadership, practices, marketing, IT and other respective parties as needed.
• Client Feedback: Collect and analyze client feedback to identify areas for improvement and share insights with the sales and production teams

Sales Support:

• Client Engagement: Coordinate and support the execution of sales campaigns and events. Attend conferences and trade shows as required.
• Lead Management: Monitor and follow up on leads generated by the sales team, ensuring they are properly documented and pursued.

Click here for full job description and to apply!

Join Our Innovative Team at Mile Two

Are you passionate about solving complex problems and creating cutting-edge technology solutions? Do you thrive in a dynamic, collaborative environment where your skills and creativity are valued and encouraged? If so, Mile Two might be the perfect fit for you!

At Mile Two, we are dedicated to developing advanced solutions that drive innovation and efficiency across various industries. Our team of experts works on projects leveraging the latest technologies to make a real impact for our government and commercial partners. We create seamless integrations between human expertise and advanced machine capabilities to solve complex challenges.

GENERAL JOB SUMMARY:

We are currently seeking a Portfolio Director, Customer Mission Delivery. The Portfolio Director provides leadership for a collection of programs in the autonomy, systems engineering, modeling & simulation, and platform engineering domains. The role has overarching portfolio responsibility for customer relationships, contract delivery, business performance, and account growth. This person will work as a collaborative team member supporting cross functional initiatives aligned with the organization's goals and vision. This position will report to the VP, Customer Mission Delivery.

Key Characteristics:

• Strong leadership and management capabilities
• Strategic thinking and effective application of strategies
• DoD contract management experience
• P&L management experience
• Technical, cost and schedule program management experience (Development, Transition to Production and ongoing Production)
• Outstanding communication skills
• Continuous improvement mindset
• Exceptional collaborator who is open to new ideas and supports the success of others
• Strong mentor who effectively delegates to develop capability in team members
• Structured program management capability
• Effective decision maker with excellent time management skills
• Relationship builder (internal and external)

Click Here for full job description and to apply!

Job Description:

We are seeking a highly motivated and experienced Microsoft 365 CE Developer with a strong focus on Dynamics 365 Field Service to join our growing team. The ideal candidate will have a proven track record of designing, developing, and implementing solutions that optimize field service operations and enhance customer satisfaction. This role requires a deep understanding of the Microsoft 365 ecosystem, particularly Dynamics 365 Field Service, Power Platform, and related technologies.

Click here for full job description and to apply!

Job Description:

Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets.  Some of its products include welding equipment, automotive components, construction materials and commercial food equipment.  The Food Equipment Group is one of seven ITW decentralized business segments.  This position (in office) is in the Hobart Warewash Division at its Troy, Ohio facility, located 20 minutes north of Dayton, Ohio. 

The Warewash Business Division produces Hobart brand commercial dishwashers that are used in hotels, casinos, restaurants, cruise ships, schools, universities and retail establishments.  We are the industry leader and seeking to expand our growth in existing served markets as well as new markets.   

As the IT Analyst you will provide end-user help desk support and technical support for the Warewash business systems. This includes maintenance of installed infrastructure hardware and software, as well as the upgrading, installation and configuration of these technologies and associated applications.  This role will assist with the development, testing, implementation, and support of processes and requests to support the Warewash Business Division.  This position supports multiple platforms including servers, desktops, laptops, mobile devices, switches, firewalls, and other network devices. This position also requires independent work, sharing information and assisting others with work assignments. Candidates for this position must have excellent problem-solving skills in order to diagnose, evaluate and resolve problem situations.

Expedient Technology Solutions (ETS) is a rapidly growing managed IT services company located in Miamisburg, Ohio. ETS has developed a strong reputation for providing outstanding customer service by fostering a culture of continued growth, honesty, and WOW through service.

We are actively seeking a Cybersecurity Engineer to join our Cybersecurity team. We strive to recruit and develop teammates that foster our WOW through service culture. We are a drama-free, collaborative work environment and enjoy providing personal and professional growth to all employees. Whether your career goals are in cybersecurity, infrastructure, or penetration testing, we are committed to help guide you on your journey with experience, development, and certifications.

Click here for Full Job Description

Click Here to Apply!

Expedient Technology Solutions (ETS) is a rapidly growing managed IT services company located in Miamisburg, Ohio. ETS has developed a strong reputation for providing outstanding customer service by fostering a culture of continued growth, honesty, and WOW through service.

We are actively seeking a Senior Cybersecurity Consultant to join our Cybersecurity team. We strive to recruit and develop teammates that foster our WOW through service culture. We are a drama-free, collaborative work environment and enjoy providing personal and professional growth to all employees. Whether your career goals are in cybersecurity, infrastructure, or penetration testing, we are committed to help guide you on your journey with experience, development, and certifications.

Click here for Full Job Description

Click Here to Apply!

Location: Centerville, OH (Hybrid Considered, Part-Time Considered)

We are seeking an early-career Data Automation Analyst to join our team and play a pivotal role in automating, analyzing, and delivering insights from customer experience (CX) data. This position requires a foundation in SQL, ETL automation, software development (.NET preferred), and AI-driven analytics to enhance customer experience insights and reporting.

The ideal candidate will be passionate about CX analytics and adept at bridging data engineering with AI-driven solutions. They should be curious, eager to learn, and excited to explore innovative approaches to data analysis and automation. They will support the automation of customer survey analysis, NPS/CSAT scoring trends, and key driver insights to provide actionable intelligence for our clients.

Key Responsibilities:

Data Processing & ETL Automation

• Develop and maintain SQL-based ETL processes to extract, transform, and load CX data from multiple sources.
• Automate CX data workflows to streamline reporting and insights delivery.
• Optimize queries for efficient performance on large datasets.

Customer Experience Analytics & AI Integration

• Implement AI-driven predictive models to forecast customer satisfaction trends.
• Use NLP (Natural Language Processing) for sentiment analysis on survey responses and customer feedback.
• Conduct statistical analysis to identify key drivers of NPS, CSAT, and CES trends.
• Develop automated anomaly detection for changes in customer sentiment or survey results.

Software Development for Data Analysis Output

• Build and maintain custom analytics applications in .NET (C#) or Python to visualize and process CX data.
• Develop APIs and integrations between CX platforms, CRM systems (e.g., Salesforce, HubSpot), and AI models.
• Enhance automation of CX reporting using scripting and backend development.

Data Storytelling & Communication

• Transform complex data findings into clear and actionable insights for business leaders.
• Build dynamic reports and interactive dashboards using Power BI or internal tools.
• Collaborate with CX, marketing, and operations teams to translate insights into business impact.

Problem-Solving & CX Process Improvement

• Conduct root cause analysis on negative CX trends and identify areas for improvement.
• Automate reporting processes to improve operational efficiency in CX analysis.
• Support Voice of the Customer (VoC) initiatives by providing data-driven recommendations.

Qualifications:

Required:

• Bachelor's degree in Data Science, Computer Science, Statistics, Business Analytics, or related field.
• 1-3 years of experience in data engineering, analytics, or software development.
• Proficiency in SQL (writing complex queries, stored procedures, and ETL automation).
• Programming skills in .NET (C#, VB) or Python for data processing and automation.
• Familiarity with AI and machine learning applications in CX analytics.
• Understanding of customer experience metrics (NPS, CSAT, CES) and comment analysis.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred or excited to learn:

• Experience with NLP techniques for analyzing customer feedback.
• API development and integration experience.
• Experience working with survey platforms.
• Familiarity with predictive modeling techniques for customer retention and sentiment trends.

Why Join Us?

• Opportunity to work at the intersection of data engineering, AI, and customer experience analytics.
• Hands-on exposure to AI-driven data analysis, automation, and predictive modeling.
• Collaborative environment where your insights directly impact CX strategy and business decisions.
• Growth opportunities in data analytics, AI, and full-stack analytics development, including exposure to executive consulting and strategic CX advisory roles.
• Exciting opportunity to design and develop cutting-edge tools that push the boundaries of CX analytics and AI-driven insights.
• Ideal for someone eager to learn, experiment, and think beyond conventional approaches to solving CX challenges.

If you're excited about working on cutting-edge CX analytics, AI-driven insights, and automation, we'd love to hear from you!

Apply today to be a part of our mission to elevate customer experience through data-driven intelligence.

Submit resume to dhilbig@supportexp.com