The NASIC Enterprise Architect is responsible for providing systems architecture support, engineering technical solutions, systems integration testing and other development/test support for NASIC’s Information Technology efforts. The purpose of the position is to serve as the Enterprise Architecture Officer for the Center and Primary Technical Advisor for the Chief Information Officer (CIO). This position functions as the Enterprise Architecture Office (EAO) team lead.
This role will define the overall Enterprise Architecture serve as the technical liaison between SC and the mission partners. This individual will assist to define the requirements, conduct technical and solution assessments, as well as cost/benefit analysis to meet the requirement/s. As part of the Office of the Chief Information Officer (OCIO), this individual will define the guiding principles and guardrails to assist with the Enterprise governance and align to the NASIC Flight Plan.
Skills Required: (KSAs)
Position Summary: The candidate must be able to provide user with needs analysis, system design, implementation, testing and documentation of systems and executes and supervises projects from design through startup, debug and acceptance. The overall job duty of senior programmer analyst is to develop and maintain databases and software applications. The candidate will also often act as a mentor for less experienced team members.
Duties and Responsibilities
Successful candidate will support multiple systems from initial system design through enhancing applications to support end users requirements. Responsibilities include analysis, performance monitoring, and diagnosing user needs in determining functional and cross functional requirements. The individual must be a self-starter capable of managing multiple tasks at the same time while producing high quality results. Knowledge in thorough testing procedures to ensure that systems produces accurate output in a timely manner and that file updating meets agreed upon criteria. The overall job duty of the senior programmer analyst is to develop and maintain databases and software applicationsby evaluating client needs; analyzing requirements and will require some development of software systems. Confirms program operation by conducting tests; modifying program sequence and/or codes. Maintains computer systems and programming guidelines by writing and updating documentation. Contributes to team effort by accomplishing related results as needed.
The candidate should have experience with Oracle and/or SQL Server databases, HTML, .NET and/or ColdFusion and a working knowledge of SQL coding. Knowledge of Kronos, Oracle JD Edwards Enterprise One, MVC, Dynamics 365 integration using REST API’s, Microsoft Common Data Service and Microsoft Power Platform would be helpful. Strong interpersonal and technical communication skills with experience communicating technical information to non-technical personnel is required.
Position requires 3-5 years’ experience. Experience in systems analysis and design, testing, integration and configuration control procedures for business applications systems. The candidate should possess the ability for identification of improvements for designated systems, development of appropriated policies and procedures. Performs analysis, establishes programs to monitor performance, develops reports, online systems and analyzes user needs to determine functional and cross functional requirements.
Education/Years of Experience:
Degree in Computer Science, Information Systems or related fields or equivalent job experience.
Hourly or annual rate $ 65,000 -$85,000
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HCST is seeking candidates for a ticket triage and first-level support technician.
HCST is a full-service IT Managed Services Provider based in Beavercreek Ohio and providing services primarily to small to mid-sized companies and organizations in the greater Miami Valley (Dayton and Springfield). Celebrating 30 years of business this year, HCST provides a wide variety of IT services: concentrating on "Managed" proactive support services, but also providing on-call break-fix services for a wide variety of clients; Business Continuity solutions (backup and disaster recovery); hardware, software and cloud-based solutions leveraging our relationships with major vendors such as Dell, Cisco, Microsoft, Amazon Web Services, Datto and Sangoma; and VoIP-based telephone solutions with on-premises PBXs, "hosted" solutions, and hybrid cloud-based PBX solutions.
HCST has earned a fantastic reputation for the quality of our services. Our technicians demonstrate that quality by their professional demeanor and appearance, trustworthiness, technical competence, and ability to interact with our clients. HCST support technicians are self-motivated -- able to pick up outstanding tasks, and work well with other team members as part of a technical support team.
HCST has a staff of 5 highly qualified and experienced IT Support technicians with a wide variety of expertise, and 2 administrative support professionals. While highly professional and engaged, HCST operates in a relaxed atmosphere where the staff works well together in a team environment. During our current pandemic situation, HCST is operating very successfully in a hybrid work environment, with all staff able to work either remotely, or at minimal staffing levels in our Beavercreek office in addition to providing on-site support services.
This Ticket Triage Technician will be responsible for initial analysis of incoming support requests (tickets) and quickly resolving or forwarding to appropriate upper-level technicians for further response. This technician will be responsible for managing outstanding tickets by maintaining an active view of ticket queues and working with more senior technicians to ensure they are resolved in a timely manner. While concentrating on ticket management, the technician will be be able to resolve basic tickets regarding day-to-day issues such as password changes, email client configuration updates and user questions, basic printer issues and other level one requests.
Familiarity or experience with the Autotask Professional Services (ticketing) environment or similar systems is a definite distinguishing factor, but not required.
While this position is considered entry-level, it can quickly grow with additional responsibilities such as Voice-over-IP phone system support, support of business continuity solutions, and other areas.
This position is anticipated to be exclusively office-based in our Beavercreek office, with no travel or on-site services required.
This position will initially be full-time hourly for payroll purposes, but is intended to quickly promote to full-time salaried with benefits.
HCST requires US Citizenship, clean background checks (local and FBI), and pre-employment drug testing on all support technicians.
To respond, please forward cover letter and resume detailing experience and qualifications via Email ONLY to firstname.lastname@example.org.
HCST is seeking candidates for an IT support technician position.
This IT Support technician will be responsible for remote and on-site support for a wide variety of clients. Only applicants with demonstrated experience with business IT support will be considered. Necessary experience will include: current Windows workstation and server Operating Systems; Microsoft Office applications (Outlook, Word, Excel, OneDrive, Sharepoint); enterprise server-based functions such as DHCP, Active Directory, Windows security, shared printers, initial user workstation setup, etc; and network infrastructure including IP addressing, DHCP & DNS, switches and routers. Experience with VoIP phones and/or phone systems is an added benefit.
Familiarity or experience with the Autotask Professional Services (ticketing) environment or similar systems is a definite positive factor, but not required.
This position is considered full-time exempt, salaried with access to HCST benefits plan. Candidates will be need reliable transportation to provide on-site support (HCST compensates for mileage at full IRS rate),
HCST requires US Citizenship, clean background checks (local and FBI) and pre-employment drug testing on all support technicians.
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