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Check out recent job opportunities with Technology First Annual Partners and members. #UniteDaytonTech

If you haven't come across a posted career opportunity that matches your preferences, Technology First provides support through its network of members dedicated to helping professionals in their job search. Aaron Davis, the Owner of Reliant Search Group, is ready to lend a hand. Reach out to him directly at aarondavis@reliantsearchgroup.com.

Interested in learning more about the Dayton region? Check-out Livability

Data Analyst

04/30/2024 2:18 PM | Dave Hilbig

Support EXP is seeking a Data Analyst as a key member of the Innovation & Technology team that will interpret and analyze customer experience data, develop and maintain custom code and reporting, analyze data and present findings to key internal and external stakeholders.

Essential Duties and Responsibilities:

Implement and automate manual process by creating new database objects in SQL, VBA modules in Microsoft Access, and automations in low code/no code applications.

Use SQL, Access, and VBA to develop reports and update client information.

Analyze data for accuracy to ensure integrity.

Provide report generation using SQL, Excel and Power BI for testing and production purposes per client requests.

Provide report generation developing SQL queries, Excel workbooks and Power BI reports to analyze client data including quantitative analysis as well as qualitative text/comment analysis to identify trends and problems and determine root causes.

Presentation of findings in the form of graphs, tables, charts and multimedia presentations including presentation delivery where needed to client and internal stakeholders.

Create/Modify HTML pages for integration into automated processes.

Develop SQL queries to maintain data validation; store procedures to maintain data consistency.

Perform data extraction, transformation and loading (ETL) between systems using SQL tools such as SSIS and automation applications.

Develop Microsoft Access interaction with SQL server utilizing VB for applications, and SQL.

Ensure the assigned applications are properly administered and updated, and processes are completed efficiently.

Actively seek ways to improve system performance and stability as well as improve end user experience.

Identify, troubleshoot, and resolve system issues as reported by end users.

Provide technical support and utilize appropriate resources with minimal guidance to provide proper issue resolution.

Support existing process and provide appropriate feedback and recommendations on process improvements.

Assist with the implementation of new releases of the software, including regression testing, scheduling, and change management. Ensure that the new features are communicated and fully tested.

Serve as the subject matter expert for assigned systems and projects related to the core applications.

Support business units throughout the organization by understanding workflows, processes, data collection, reporting needs and other technical issues associated with application software.

Perform basic to level SQL coding for data mining, building reports, creating formatted data files, and researching data integrity issues. Manage the flow of information to members, administration, branch levels, and external parties.

Full or part-time candidates will be considered; candidates must be able and willing to commute to Centerville, Ohio.

Education and Experience:

Bachelor’s degree or higher in data analytics, statistics, computer science, information technology or a related field.

Previous work experience handling data, reporting, analysis or manipulating.

Excellent communication skills and the ability to work in a fast-paced environment, both independently and as part of a team.

Strong analytical and problem-solving skills.

Advanced proficiency with Microsoft PowerPoint, Excel and Access.

Familiarity with SQL, including writing queries using Access or SQL Server Management Studio.

Experience with analytical or business intelligence software such as Power BI or similar platform.

Experience with data integration platform SQL Server Integration Services a plus.

Send your resume with a cover letter to SVP of Innovation & Technology, Dave Hilbig: dhilbig@supportexp.com

Support EXP helps financial institutions deliver a differentiating customer experience by optimizing their CX performance. Our data-driven, comprehensive survey and mystery shop solutions; insight-rich actionable analytics; targeted CX research and expert guidance all work together to accelerate our clients toward success.

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Sinclair College: Manager, Application Administration - IT

04/25/2024 11:14 AM | Abby Pytosh (Administrator)

To view the full job listing and apply, visit: https://jobs.sinclair.edu/postings/16453

Job Title	Manager, Application Administration - Information Technology
Location	Hybrid - Dayton, OH
Job Number	04935
Department	IT Applications
Job Category	Professional
Job Type	Full-Time
Status	Regular
Job Open Date	04/24/2024
Resume Review Date	Ongoing
Closing Date	05/08/2024
Open Until Filled	No
Position Summary	Sinclair IT seeks a visionary leader for the Application Administration department with a passion for optimizing business systems and driving organizational success. As the Manager of Application Administration, you will be responsible for defining the strategic direction of the college’s enterprise systems, ensuring they meet the needs of our stakeholders. You should possess strong project management skills, analytical abilities, and technical proficiency across a range of software systems. Your excellent communication and organizational skills, coupled with a continuous improvement mindset and strong integrity, will be invaluable assets in this role. The Manager of Application Administration is responsible for software design, development, maintenance, and overall architecture of the institutional business systems. Creates the vision and defines the direction required to ensure administrative systems continue to meet the growing needs of the college. Responsible for research and development of new technologies that will support college’s strategic initiatives. The salary for this role is approximately $100,000 annually, with compensation commensurate with the candidate’s level of education and professional experience. All interested applicants are encouraged to apply. Why work for Sinclair College? The following are some of the benefits that professional staff with Sinclair College receive: Tuition waiver for employee and dependents for all Sinclair courses and programs Support for continued training and education, including tuition reimbursement for other universities and colleges. OPERS pension participation, with 14% employer contribution 4+ weeks of personal and vacation leave, 3+ weeks of sick leave annually 14 days of annually observed company holidays Expansive and competitive insurance programs, including an HSA with annual employer contribution available High quality wellness programs for work-life balance
Principal Accountabilities	Create vision and define direction for the strategic approach to business systems in order to meet the needs of students, faculty, and staff Responsible for research and development of new technologies that will support the college’s strategic initiatives Manage Information Technology projects that have campus-wide impact including all aspects of the project management lifecycle Establish test and implementation plans in accordance with established standards and coordinates all phases of testing from unit testing to end-user acceptance testing Analyze test results setting direction if errors are detected. Design and implement automated testing Revise or direct the revision of existing applications or programs to increase operating efficiency or adapt to new requirements Ensure systems are in place for the documentation of applications or programs and subsequent revisions Develop policy for applications or programing standards, data integrity, user reports and software revisions Prepare comprehensive project plans, budget, and project status reports for management Assign, coordinate, and review work of Application Administration department personnel
Requirements	Minimum of a Bachelor’s degree required; Master’s degree preferred Minimum of 4 years professional work experience in relevant field required Ability to scope requirements for new projects using formal methodologies required Experience with small, medium, and large projects, and the ability to deliver the project on-time required Ability to define problems, collect data, establish facts, and draw valid conclusions required Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables required Knowledge of Accounting software; Contact Management systems; Database software; Design software; Development software; Human Resource systems; Internet software; Inventory software; Order processing systems; Payroll systems; Project Management software; Spreadsheet software and Word Processing software required Familiarity with business analysis, systems administration practices, network layout and protocols, security and firewalls, Internet protocols, object oriented programming methodologies, database design practices, and systems integration concepts required Excellent oral and written communication skills required Strong organizational skills required Able to identify process improvement suggestions, looks for ways to improve and promote quality required Exhibits sound and accurate judgment; supports and explains reasoning for decisions required Displays strong integrity and ethical standards; upholds organizational values and goals required Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness required

Central State U: IT/ Audio Visual Specialist

03/20/2024 8:50 AM | Abby Pytosh (Administrator)

For more information and to apply, visit:

https://careers.centralstate.edu/postings/7557

Posting Number	0801568
Classification Title	IT/Audio Visual Specialist
Working Title
Department	Information Technology
Department Contact Email	---
Job Summary/Basic Function	Job Summary: Under general supervision, the incumbent serves as an IT and audio-visual specialist for Central State University and the 1890 Land Grant program. This is the first contact customer-facing position requiring excellent customer service and communication skills, in-depth technical knowledge, attention to detail, friendliness, and calm under pressure. Ability to work in a fast-paced work environment. The incumbent will be the primary A/V technician responsible for overseeing installations and setting up, operating, and maintaining A/V equipment and applications including OneScreens/Qomos/MondoPads/Hypersign,Teams/Zoom/Webex, video cameras, document cameras, LCD equipment, projectors and codecs, and other A/V technologies in various locations across campus. In addition, the incumbent will assist users with presentations/operations of videoconferencing and distance learning technologies, diagnosing equipment malfunctions, and replacement of parts/equipment as directed. This position reports directly to the Desktop Support Manager in the Information Technology Division. Since the position also involves work for the 1890 Land Grant System at CSU, it is expected that the incumbent will abide by the policies and procedures of Land Grant employees at CSU, as well as University policies and procedures. Essential Duties and Responsibilities: 1. Provide technical assistance and support for University and Land Grant users related to the endpoints, A/V technologies, software, and other technology that is maintained by the Marauder IT Services. 2. Strong problem-solving and logical thinking skills. 3. Performs fundamental/advanced problem-solving skills, assists University and Land grant users and the University community. 4. Provide training to users on new or updated technologies. 5. Performs routine technical assistance and maintenance duties that optimize performance. 6. Maintains and updates records of repairs and fixes as needed; may document projects and maintain user instructions. 7. Troubleshoot systems and work with university and Land grant personnel including faculty/staff/students to determine needed software/hardware changes. 8. Courteous, professional, and patient. 9.Required Strong interpersonal and communication skills and the ability to work effectivelywith a wide range of constituencies in a diverse University setting. 10.Detail and deadline orientated. 11.Able to see beyond ambiguity. 12.Ability to setup, calibrate, operate, and troubleshoot audio visual equipment. Equipment toinclude digital sound systems, microphones, projectors, interactive boards, videoconferencing, and digital signage. 13.Demonstrated experience in remote technology such as OneScreen, Mondo Pad, CiscoWebex, Zoom, and MS Teams. 14.Specifically supports the President’s Cabinet and CSU Board of Trustees with remotevideoconferencing technologies for regularly scheduled meetings as well as other high-profileuniversity events. 15.Demonstrated experience with desktops, laptops, printers, document cameras, projectors, &smart technologies. 16.Answer multi-line phones and assist users remotely or in-person. 17.Assists with tracking inventory of equipment and materials; performs data entry andmaintenance of records. 18.Perform systems maintenance and testing to ensure proper functionality of systems andperipheral devices; troubleshoots and resolve system hardware, and software. 19.Assists with the review, evaluation, and recommendation of solutions relating to hardwareand software acquisitions. 20.Configure/deploy desktop/laptop for staff/faculty and computer labs. 21.Performs miscellaneous job-related duties as assigned. 22.Submits monthly Time and Effort Reports for the Land Grant work. 23.Other duties/tasks/assignments.
Minimum Qualifications	Minimum Job Requirements: 1.The candidate must clearly understand how the network, system, and software work insync. 2.Be proactive to a solution. 3.Courteous, professional, and patient with clients. 4.Able to see the entire life cycle of a project and complete projects in a timely manner. 5.Highly responsible and has the ability and desire to be self-directed. 6.Ability to handle sensitive materials and information in confidence. 7.Have a boots-on-the-ground perspective. Experience and Qualifications: 1.Four years of hands-on experience in computer maintenance. 2.Four years of hands-on audio-visual experience preferably in an educational setting. 3.Excellent written and verbal communication skills. 4.Excellent interpersonal skills. 5.Bachelor’s degree or equivalent hands-on experience.
Preferred Qualifications
Posting Date	03/12/2024
Closing Date
Open Until Filled	Yes
Special Instructions to Applicants	Central State University is an Equal Opportunity Employer seeking candidates committed to working in a diverse environment. Central State University, as a multi-national and culturally diverse University, is committed to providing an inclusive, equitable and diverse place of learning and employment. It is the University’s policy to prohibit discrimination and provide equal opportunity to all employees, students, and visitors, without regard to their race, sex (including gender identity/expression), sexual orientation, color, religion, ancestry, national origin, age, disability, genetic information, or veteran or military status
Position Category	Staff - Monthly (Exempt)
Budgeted Annual Salary	Commensurate with experience and qualifications

Central State U: Senior Network Engineer

03/20/2024 8:48 AM | Abby Pytosh (Administrator)

For more information and to apply, visit:

https://careers.centralstate.edu/postings/7558

Posting Number	0801564
Classification Title	Senior Network Engineer
Working Title
Department	Information Technology
Department Contact Email	schoudhury@centralstate.edu
Job Summary/Basic Function	Job Summary The Senior Network Engineer is a senior member of the Information Technology division and helps to set the technical direction for network administration and security and the university’s overall digital infrastructure. This position requires a mature individual, “hands-on,” knowledgeable, forward-thinking, and always ready to go the extra mile. The individual must be comfortable working independently and as part of a high-performing, collaborative environment while employing sound judgment and decision making. Essential Duties and Responsibilities: 1. Configure, troubleshoot, and maintain Aruba router/switches, Aruba AP controllers, Aruba intrusion detection, Cisco firewalls, LogRhythm SIEM, Cisco end-point security, Cisco umbrella. 2. Plan and appraise ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection, and other network components, and policies. 3. Apply network security best practices. 4. Responsible for periodic vulnerability testing and leading remediation. 5. Experience identifying threats and developing appropriate protection measures. 6. Evaluate/recommend new technologies. 7. Designs, implements, and maintains security levels to restrict/ block unauthorized access to networks. 8. Analyze, troubleshoot, track, and repair complex enterprise systems using change and problem management. 9. Excellent analytical, critical thinking, and problem-solving abilities. 10. Designs and develops integrated solutions to meet the university’s business requirements. 11. Performs and evaluates cost analyses and vendor comparisons of software/hardware/application to ensure cost-effective and efficient operations, measures feasibility of various approaches, and makes recommendations. 12. Provides work guidance to less experienced personnel. 13. Assessing and prioritizing multiple tasks, projects, and demands. 14. Maintaining confidentiality of work-related information and materials. 15. Effectively using organizational and planning skills, including attention to detail and follow through. 16. Must have strong interpersonal skills. 17. May perform other general and related duties as assigned. After-hours and on-call service can be expected.
Minimum Qualifications	Minimum Job Requirements: 1. Bachelor’s degree in computer science or related field plus ten years of progressive hands-on experience in a digital enterprise environment. 2. Proven technical experience overseeing the design, development, and implementation of network/security systems, applications, and related products. 3. Track, record, and monitor network security issues using SIEM and related tools. 4. Proven technical experience with systems planning, security principles, and general software management best practices. 5. Resolve any vulnerability or network/systems security issues. 6. Adaptable, flexible, and able to prioritize and execute tasks in a high-pressure environment. 7. Be proactive in a solution. 8. Served as a subject matter expert on network security, network administration. 9. Courteous, professional, and patient with the clients. 10. Good team player, self-confident, motivated, and independent 11. Excellent communication skills 12. Highly responsible and has the ability and desire to be self-directed. 13. Have a boots-on-the-ground perspective.
Preferred Qualifications	Experience and Qualifications: 1. Bachelor’s degree in computer science, computer engineering, or related field plus ten years of progressive hands-on experience in network administration, deployment & support. 2. Master’s degree in computer science, computer engineering, or related field plus seven years of progressive hands-on experience in network administration, deployment & support is preferred. 3. Proven technical experience overseeing the design, development, and implementation of network/security systems, applications, and related products. 4. Proven technical experience with systems planning, security principles, and general management best practices. 5. Extensive technical know-how of security network devices (routers, AP controllers, switches, antivirus, firewalls, SIEM) and any other security/network hardware/application/software tools 6. Analytical skills for thoroughly examining networks and identifying vulnerabilities. 7. Experience configuring router/switches, firewall, ACL, SSL, VPN, and other networks/security-related systems/applications. 8. Attention to detail. 9. Resourcefulness tackling security risks and implementing measures to neutralize them. 10. Problem-solving skills for quickly uncovering and fixing network flaws. 11. Resolve any vulnerability or security issues that may arise. 12. Ensure periodic testing of the organization’s network and systems. 13. Experience with network performance monitoring & fine-tuning. 14. Experience with backup technologies. 15. Proven analytical and problem-solving skills. 16. Excellent written, verbal, and interpersonal communication skills. 17. Ability to work in a team-oriented, collaborative environment with technical and non-technical colleagues. 18. Highly self-motivated with a strong work ethic. 19. Adaptable, flexible, and able to prioritize and execute tasks in a high-pressure environment. 20. Strong customer service orientation.
Posting Date
Closing Date
Open Until Filled	Yes
Special Instructions to Applicants	Central State University is an Equal Opportunity Employer seeking candidates committed to working in a diverse environment. Central State University, as a multi-national and culturally diverse University, is committed to providing an inclusive, equitable, diverse place of learning and employment. It is the University’s policy to prohibit discrimination and provide equal opportunity to all employees, students, and visitors, without regard to their race, sex (including gender identity/expression), sexual orientation, color, religion, ancestry, national origin, age, disability, genetic information, or veteran or military status.
Position Category	Staff - Monthly (Exempt)
Budgeted Annual Salary	Commensurate with experience and qualifications

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