Matt Giblin, IT Manager, Norwood Medical
What was your first job?
During high school, my first job was a camp counselor at Woodland Trails Scout Reservation on the high-ropes course and climbing tower.
Tell us about your career path.
While working on my Bachelor’s degree in Computer Science at Wright State University, I found an advertisement on one of the bulletin boards around campus about a local company wanting help updating the company website. I contacted the company, and ultimately assisted with the website update. A couple months later, the company, Norwood Medical, contacted me about an internship in the IT department.
I continued the internship with the company, and accepted a full-time position after graduation as a PC Administrator in 2007. After several years, I moved into the role of Systems Administrator and had the opportunity to work with newer technologies like storage area networks and server virtualization. In 2012, I completed my MBA at Wright State University. In 2015, I accepted the role of IT Manager. During my tenure at Norwood Medical, I have had an amazing experience learning and cultivating new skills in a fun and creative environment. On June 4, 2018, I celebrated my 14th year at Norwood Medical.
What business or technology initiatives will be most significant in driving IT investments in your organization in the coming year?
One of our largest objectives this year is upgrading our ERP system. Due to the new version’s significant system requirements, this upgrade has also triggered several other projects. We have added additional computing resources to our virtualization cluster, 10 Gbe networking, and an All-Flash SAN. During our upgrade phases, we have also been working on updating related software packages that interface with our ERP system, such as document-control and business intelligence systems. Our company has been working very hard to ensure the implementation will go smoothly.
What advice would you give to aspiring IT leaders?
Do not worry about implementing latest technology “buzz” words. While these technologies are new and sometimes very powerful, they do not always solve the problems that your organization is currently facing. Instead, focus on technologies that will help your organization achieve greater efficiencies, streamline operations, complete strategic objectives, or gain competitive advantages. Technology should enhance the services and products provided by your organization, not hinder it.