Job No: 499843
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: Research Staff
Department: Help Desk - 250223
Pay Grade: P2 - Exempt
Advertised: April 13, 2022
Applications close: April 26, 2022
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The Mobile Device Administrator will manage and administer the Mobile Device Management (MDM) tools for UDRI enterprise. This position will provide system administration of the mobile device environments, be responsible for creating workflows, developing new technologies, and testing new hardware/software before releasing to production environments. Maintain the health of the MDM solutions in the enterprise. Review proposed new mobile applications and determine if the application is acceptable and complies with security and compliance policies, protocols, and guidance. Administer device registration and work closely with Security and leadership on enterprise policies.
Troubleshoot device and network related issues. Build, test, and deploy MDM profiles per workflow and job requirements of customers. Create how-to guides, as well as, information tracking, and troubleshooting tips. Documents, packages, and deploys software to endpoints. Tracks and inventories deployed devices. Performs other duties as assigned.
Bachelor's degree plus a minimum of three years of experience working in a computer hardware environment.
Experience in planning, deployment, and maintenance of enterprise android devices.
Thorough comprehension of mobile device management of Android devices to include software management.
Strong written and oral communication skills.
Must be able to create detailed records and training materials.
CompTIA A+ certification or the ability to obtain certification within one year of hire.
Due to the nature of the work, US citizenship is required.
A valid driver’s license and low risk driving record is required to be insurable by the University.
While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:
Five years of experience working with mobile devices and/or computer hardware
Special Instructions to Applicants
Experience managing mobile devices with IBM MaaS360
Experience working for a Defense Contractor or DoD environment
Experience working with Microsoft InTune
A federal court on December 7, 2021, issued a ruling that suspends the COVID-19 vaccine requirement that applies to federal contractors nationwide. With this development, the University will pause any enforcement action against employees who have not complied with the requirement to be fully vaccinated by Dec. 8, 2021 or to have requested an exemption to maintain their employment status.
The University will continue to monitor the state of the pandemic on campus and in the community as well as developments in federal and state requirements, and also will continue to regularly consult with public health officials and our medical panel. As has been the case throughout the pandemic, our protocols and requirements are subject to change depending on conditions on campus or in our community, and government requirements.Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of race, color, national origin, religion, sex, sexual orientation or gender identity.